REGISTER FOR THE NEW RIDE LAKE COUNTY EXPANDED SERVICE BY CALLING THE PACE CALL CENTER AT 1-800-201-6446
On May 1, 2022, Ride Lake County, a countywide, borderless paratransit service with flexible on demand service, geared toward seniors age 60+ and individuals with mobility limitations will be launched.
Ride Lake County will provide eligible users of this public transportation option access to all areas of Lake County, for work, medical trips, groceries and more.
Riders will call a dedicated number to schedule trips in advance. All Ride Lake County vehicles are wheelchair accessible and provide curb-to-curb service from your desired pick up and drop off locations.
The new service will run from 6 a.m. – 6 p.m. weekdays and weekends, with no service on holidays. One-way fare costs will vary between $2.00 and $6.00 depending on how far you travel.
Riders are eligible to take the Ride Lake County Service if they are either: seniors, aged 60 years or older or if they are an individual with a disability. If they are an individual with a disability they must either have an RTA reduced/free permit card or a Paratransit ID number (Pcode). Riders must provide their birthdate as well upon registering for the service.
Individuals with disabilities may contact the RTA by calling (312)663-4357 or by following the links below for further information:
To apply for a Reduced Fare Permit: Reduced Fare Permits | Regional Transportation Authority (rtachicago.org), Application link: RTA (rtachicago.org)
To obtain Paratransit Certification, have a Paratransit ID number (P): Paratransit Certification | Regional Transportation Authority (rtachicago.org)
Once riders are ready to register they must contact the Pace call center at (800)201-6446.
For more information on the expanded service:
Ride Lake County brochure – English (PDF) Ride Lake County brochure – Spanish (PDF)
Ride Lake County Rider’s Guide – English (PDF) Ride Lake County Rider’s Guide – Spanish (PDF)
Ride Lake County poster – English (PDF) Ride Lake County poster – Spanish (PDF)